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No itemized bill/receipt with Prepaid plans...I need one to get reimbursed!

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My company reimburses for my personal cell phone plan. I just switched to a prepaid plan, and need a PDF or paper bill/receipt that says, essentially, "you paid $X for startdate-enddate on phone line ###-###-#### for unlimited minutes, unlimited text, unlimited data with 5G of high-speed data." An itemized bill/receipt, essentially.

 

I've been active on this plan for all of an hour, and have been told by TMobile that prepaid plans have no record of purchase available with an itemized summary of the services provided, not online or via mail, which means I can't get reimbursed.

 

Please advise on how Tmobile can provide the bill/receipt I'm looking for, as if Tmobile cannot provide this, then I'm out $70 for this month and I'll be transferring my phone number to a company-provided phone (which, by the way, will come from Verizon.)


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