I recieved a text msg confirming my payment and bill had gone through. Except...
recieved a text msg confirming my payment and bill had gone through. Except now I cannot make any calls and my balance says 0 dollars, which is wrong. My account still says my payment is due today. I...
View ArticleCancellation fee
Have been with tmobile over 10 years and the time has come to move on to another local provider that is significantly cheaper and fully capable of providing equal if not better service.
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My T-Mobile - Can't Sign Up
Hello everyone,I received a new sim card recently and successfully activated it over the phone. I therefore have a new number. With that number, I am trying to sign up to My T-Mobile in order to choose...
View ArticleT-mobile stealing my money (after extremely bad service)
First of all, some background - I've been a loyal T-Mobile customer for almost 4 years now, all this time running the same Flexpay family plan with unlimited data plan. My billing cycle start day was...
View ArticleT-Mobile Charging Me $239 Of a Defective Phone That was returned on February...
February 5, 2013. I called T-mobile Customer Service, My phone(My-Touch 4G) didn’t want to turn on. He told me he was going to send another cell phone and told me all the thing I need to do to...
View Articlei need a account number and zip code to pay my bills online
im trying to pay my bill online using chase
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Schedule a payment
Learn how to schedule a payment. Say you don't get paid until Friday and your bill is due just a few days after that. We want to help you plan ahead by offering you the chance to schedule a payment on...
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Introducing scheduled payments
You asked about scheduling a payment ahead of time to help manage your monthly bill. And T-Mobile listened. Starting January 31, you’ll have the option to schedule your payments through My T-Mobile....
View ArticleHow to edit or delete payment methods, link on site broken
I have been unable to get any answer. I want to edit/delete payment methods stored on the site. The link has not worked for more than 24 hours. It leads to a different page, and when I click again, it...
View ArticlePayment Quick Links
Payment Support Find out how to pay your bill, set up a payment arrangement, sign up for EasyPay, or view your payment history. Pay your billPayment FAQsPayment optionsSchedule a paymentSet up a...
View ArticleApplication issues
I am doing the online application and the section asking about my availability will not allow me to check any of the days. Help?
View ArticlePrepaid: where are the usage statistics?
where do I find my usage statistics (last billed calls, etc.)? - it seems to be hidden very well![prepaid plan]
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Account Charges
I am looking at my bill online and I see account charges are a total of 135$ for 2 lines plus 36$ for one line and 32 for the second, What are these account charges, I can't see what they are charging?...
View ArticleI don't see a billing link as instructed. How can I see my prepaid detailed...
The instructions say to click on the billing link.i Don't see one.
View Articleis there any way I can do a payment plan to get my phone back on? I am a...
Can I get on a payment plan to get my phone back on? I am a heart and kidney patient. I need my phone to get in contact with my doctors ifvi have to go to the hospital.
View Articleon phone number405-519-1176 iwas charge 3.98 what was this for.
on 01-28-14 I hit the wrong key pad space and I authorize a 3.98 charge on my phone, what was this for please can you tell me
View ArticleHello is it possible to acces my call log my screen broke i need a phone number?
possible to acces my call log my screen broke i need a phone
View ArticleAmazon Wireless T&C
I switched all 3 of my lines from AT&T to T-Mobile a week ago. I was unaware that in Amazon Wireless' terms and conditions, you agree to keep a smartphone in service for 181 days or you will be...
View ArticlePremium Services Question
Hello everyone, I just received my bill today and noticed I was charged 20 dollars for "Premium Services" which I am 100% certain my father did not sign up for. I got charged 9.99 from Speed Text and...
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