Employee Discount ?
I joined T-Mobile on 01/13/14. I gave all necessary information to the representative at that time in order to take advantage of my employee discount (state employee). I've now received my second...
View Articleredeeming tmobile prepaid refill cards
hi I have a question: can i ( and how do I) use a tmobile prepaid refill card to pay my bill for my ell phone? the only options I was given are credit/debit/mailing address/ and in-store locations. I...
View Articleestoy sin servicio de tel.
Me indica que RED MOVIL NO DISPONIBLE YA llevo como una hora tratando con una persona. att.jose s miranda freytes
View ArticleWondering if I will get my deposit back if I close my account now
Hello! I was a customer of AT&T for over 5 years. I just switched to big magenta from AT&T on the 16th (last Sunday). I had to pay a deposit of $75.00 to open my postpaid account. I now see...
View ArticleBILL , CANCELED NUMBER , AMOUNT OWED
phone number was canceled cant check bill balance is my contract over
View ArticleClik here to view.
Can you unlock my Iphone 5 t-mobile of USA? IMEI: 013441006238373 Thank you...
Can you unlock my Iphone 5 t-mobile of USA? IMEI: 013441006238373 Thank you very much!
View ArticleNote 3 Software Update
When is T-mobile going release a software update for the note 3 device fixing audio issues and lagging problems? t-mobile is the only carrier that hasn't released an update for the device, does...
View ArticleUnrecognized charge on account
Hello, I just got switched over to the new user interface for viewing my mobile internet account information (the "Mobile Internet Management Site"). I noticed yesterday, though, that there is a $40...
View ArticleCharged/Refilled account twice.
Hello This morning my prepaid service was suspended so i used the myt-mobile like to refill my account, but my account was still inactive twenty minutes later so I figured the payment did not go...
View ArticleNeed Help: T-mobile Lost The Phones on The Way Shipping and Now Send The Bill...
Hi all, I ordered 2 iPhones for me and my wife on Nov 13th. I'm waiting and waiting and never get the phones yet. Checking the UPS tracking, phone were shipped from back east to Los Angeles UPS...
View ArticlePayment not recognized
HI I payed my Bill toda, but wasn't recognized. What should I do?
View ArticleEIP - page not loading
Hi, I have noticed that when I try to view the equipment installment plan page within My T-Mobile account page, it doesn't load. I am attempting to pay off my installment plan. I did see that others...
View Articleselling my phone that has a balance remaining on EIP???
hello, i have searched the forums and have seen this question answered in the past, but with all of the new changes in the past couple months i want to be 100% sure. so i have read several places that...
View ArticleEIP
WHEN IN THE WORLD WILL THE WEBSITE BE FINISHED? I HAVEN'T BEEN ABLE TO PAY MY EIP ONLINE IN OVER A MONTH. THE PAGE WILL NEVER LOAD. THE BETA SUCKS.PLEASE ADVISETHANKS
View ArticleConfirmation courtesy text messages from T Mobile.
I have noticed when I pay my bill other lines on my plan also receive a text message confirming that I have paid the bill. Is there anyway to have just the main account holder receive these types of...
View ArticleClik here to view.
Best pre-paid plan for a tourist
Hi guys, I'm a brazilian that sometimes goes to USA (once a year, maybe), and i have a t-mobile prepaid number with a pay by day plan. Basically i would like to refill only when i go to USA but without...
View ArticleConstant changes to my bill.
This is the 4th month in a row where I have had to call and have my bill adjusted. Each month the customer service reps have located the issues and I wait for adjustments to my bill... Every month I...
View Articlethe short end of the stick
I've been with t-mobile for years and always relied on t-mo customer service reps to be the experts on service plans, features, fees and promotions. Until now. On January 10th I called customer...
View ArticleBill due in 10 days and I CAN NOT SEE THE BILL! I only see the bill I paid...
Today is February 20th. My next bill is due on March 2nd, and my last bill was due on February 2nd. The only thing I can see related to my new bill is the balance, that's it, not details nor the PDF. I...
View Article