canceling order
I called tmobile 4 days ago to cancel my orders and my debit account has yet to be refunded. I was told it takes 72 hours but, i have yet to see my balance restored
View ArticleEmployee Discount ?
I joined T-Mobile on 01/13/14. I gave all necessary information to the representative at that time in order to take advantage of my employee discount (state employee). I've now received my second...
View ArticleMyFaves on New MyTmobile
I tried to log into MyTmobile to change my MyFaves. Well, I have the new interface and cannot find where to change them. I was getting help from the chat when the site timed out and dropped me. So,...
View ArticleCannot view current bill online
Hi, I received an email saying that my bill is ready. The Balance due shows the correct amount for the new bill, however, when you try to do the compare details, it shows the previous month as the...
View ArticleRoaming and Long Distance charges breakdown
When I go to look at my usage, there's a ! next to my phone number and this below it:ROAMING AND LONG DISTANCE $xxx.xx I've poked around a bit and I couldn't find an easy way to see what contributed to...
View ArticleBILL , CANCELED NUMBER , AMOUNT OWED
phone number was canceled cant check bill balance is my contract over
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First billing charges curious.
I joined T Mobile on 1/22/14 with the Simple Choice plan with 3 lines. Can someone who can access my bill let me know why I was charged $245 thru to 3/1/14 please.. thanks.
View ArticleUPS damaged my phone. Now I'm being billed $229!
My 6 month old iPhone 5 stopped taking a charge on 11/30/13. Took it into the local store for assistance and they started the warranty process. I received the replacement (which was also defective) and...
View ArticleHow can I know if my extended payment arrangement Is,on my account
Hiii I can't stand tmobile
View ArticleRedeem a refill card yesterday, but still didn't get the credit until now
I redeem a refill card yesterday and I still didn't get my credit until now. Are there anything wrong with your system? Thanks.
View ArticleHow long does it normally take for Costco credits to appear?
Hello all, I purchased 4 phones through the Costco Wireless in-store kiosk a little over a month ago. One of the Costco benefits is a $25 per line credit that is supposed to be automatically added to...
View Articlet-mobile circumventing ETF limits with their EIP program?
is T-Mobile circumventing the normal ETF limits that carriers and the FCC have agreed to by creating these EIP's? it seems to me that the legality of these programs needs to be questioned and...
View ArticleEarly cancellation.
Hi, I was wondering if there are any fees and return policies for canceling a line and returning a phone. The phone was recently purchased on Feb 13. I wanted to cancel that line and go with someone...
View ArticleHelp with new account activation problem?
Asking for T-Force help on this. I attempted to activate $30/month plan last night via internet with unlocked iphone 4s and TMobile starter kit with $30 credit in activation kit. Looked like it was...
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billing question someone help
So i didnt pay my bill for a while because i was out of town for a while i get back to my apartment i look through the mail already got my final warning phones off and all that stuff. so if i go into...
View ArticlePrepaid Account members CAN NOT get call / text Logs. Why?
i know what t mobile says.......its not for prepaid...only postpaid can get call/text logs... Lets look deeper into this. we all know the only logical reason why tmobile wont give prepaid people call...
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Issues with My T Mobile website
For the last few days I cannot access My Plan feature on My T Mobile. I am trying to change my primary line to Stateside International Talk and Text with calls to cellphones. I believe its $15 . I am...
View ArticleHow to view my call log from MyTmobile?
Maybe i dont get it, but everytime I hit manage, and I'm supposed to go to "Manage > Billing & Payments > Account Activity", im back at the home page!!! Someone please tell me EXACTLY where...
View Articleno call logs: does T-Mobile tell you?
Just found out, to my great surprise, that T-Mobile does not provide prepaid customers with call logs, and only offers to "review" your activity over the phone. This doesn't work for me for multiple...
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