I am being charged for months of suspension when I don't even have phone...
IF you want to save money, don't come to tmobile for their gimmick 50$ all you can talk and text plan. Its a joke, I was being charged near 79$ a month for my plan for the last 11 months I've been...
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E.I.P Billing?
Can someone please help me with making eip payments. Everything tmobile tells me to do never works. Everytime I make a eip payment it takes out of my balance due amount. Basically if my bill is 420.00...
View ArticleAbout a month ago, T-mobile called me and offered me 20-25% off of my next...
About a month ago, T-mobile called me and offered me 20-25% (can't remember) off of my next billing if I complete an automated survey. It was relatively short, and all I had to do was answer on a...
View ArticleMy payment to refill my account
I checked my bank account to see if my payment went through it auto payed 45.60But i still can not make any calls
View ArticleEarly Termination fee rembursment was denied
I moved 4 lines to Tmo from Verizon. 1 of which had an ETF associated with it. I submited my entire 16pg bill and it came back denied today. I have no idea why, I chatted with the support staff and...
View Articlecost for the samsung galaxy s5
How much would it cost for the s5 once t-mobile gets it?
View ArticleT-Mobile ETF Refund Not Properly Processed
Hello, I swtiched to T-Mobile from Verizon in early February and submitted my bill for an ETF Reimbursement on 2/24. I moved three lines over from Verizon. The ETFs associated with those 3 lines were:...
View Articlee t f
I signed up with T-Mobile on Jan 11 2014, I Was told it wold take up to 8 weeks to get my E.T.F after I send my Final bill. I submitted my final bill to T-Mobile on Feb 3 2014. "Still no approval" as...
View ArticleI cannot trust T-Mobile
I purchased the beautiful, expensive and ever so popular Samsung Galaxy S4 back in August of 2013. Fast forward to February, I wake up one day to my phone not turning on. I examined the phone, there is...
View ArticleEIP payment was mis-credited, now I'm being slammed with the entire balance :(
Ok, I've tried dealing with customer service to get this fixed and it went nowhere, so I'm asking here. Last month, my phone was stolen and when I went to try to resolve it, I saw that I only had a...
View Article$80/month plan ends up with $193.78 bill?
I opted for the 2-line family plan @ $80/month. Paid $100 deposit at sign up. My first bill came with $193.78. That's a bit off than $80 tax. What's going on???
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ETF reimbursement
I submitted my claim along with the final AT&T bill on 1/31/13. I'm coming up on the 8 week mark and the status is still listed as "Received". Any attempt to find out what's going on with my...
View ArticleDude where's my ETF? And a really bad customer experience.
I am writing today to express my frustration with my T-Mobile experience. I was really excited to switch in my old phone and service(credo) and switch to T-Mobile and have my own account. It all went...
View ArticleETF Reimbursement FAQs
Find answers to commonly asked questions about T-Mobile's Early Termination Fee (ETF) Reimbursement Offer. FAQs What if my phone or device is broken?Even if you trade in a non-working phone or device,...
View ArticleNew User needs help
I have tried Live Chat and call to T Mobile. Not much help there. I noticed T Mobile "T-Force Specialist" here is helping others, so I am trying here. Here is my story. Simply and I have no idea why...
View ArticleGrandfathered JUMP! plan change
Is it possible to be moved out of the grandfathered JUMP plan into the newer plan that lets you upgrade halfway through the price of the phone Without getting a new phone? I am almost to the halfway...
View ArticleAbout adjustments & refunds
Requesting a refundYou can request a refund for the deposit you paid at activation, as well as any credit balance or overpayment that may be made to your T-Mobile account. We refund deposits on final...
View ArticleCheck your usage
Learn how to check your usage. Use the steps on this page to check your balance, data, minutes, and text messages for free. A usage alert will be sent when you've reached 80% of your minute, message,...
View ArticleContract Termination Fee - but I've never had a contract
Last year after the March 26th announcement of the new no-contract plans, I decided on the $50 unlimited talk/text/500MB @4G plan. I opened an account April 6th and ordered a SIM card, and bought a...
View Articlewhat is the price for the samsung galaxy s5 if you have building credit?
They only posted the perfect people but what about us who had issues with credit what is are price?
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