I have an unaware balance sent to credit report!
I had recently checked my credit report about three weeks ago and found out that I had a delinquent balance for $67 that had been added recently to my report. I had opened a T-mobile’s Fav5 account...
View ArticleUnprofessional, Uncourteous, & Unsatisfied Customer Service
I have been a long and dedicated customer of T-Mobile for quite a while. Recently, I have been noticing that T-Mobile has overcharging me on my phone bills every month. For the past 4-5 months, I...
View ArticleDidnt get credit for my galaxy 3
Got a refund for the ETF but each time i call customer service about why I wasnt credited for my phone I get transferred and and sent in circles. Yet no one can give me a reply.Not sure why I signed up...
View ArticleAdvantage Program Discount issue
I started my contract with T-Mobile 16 months ago or so with 10% service discount because of a membership with a motor club.This month, T-Mobile sent me a note that the motor club is no longer eligible...
View ArticleWhat short code shows remaining minutes for prepay? #646# stopped working.
I'm on the T-mobile $30 plan with 100 minutes. I previously would dial #646# to check my minutes and would get the following message: "You have 100 included minutes remaining. Addl minutes are charged...
View ArticleUnprofessional Customer Service
I have been a long and dedicated customer of T-Mobile for quite a while. Recently, I have been noticing that T-Mobile has overcharging me on my phone bills every month. For the past 4-5 months, I...
View ArticleAAA discount - What's the big secret!
I've had the AAA discount at least 5 years. How can I verify it and to whom do I send the verification? Why is it when somethings are supposed to be made easier to use the just make it more difficult....
View ArticleUnprofessional, Uncourteous, & Unsatisfied Customer Service
I have been a long and dedicated customer of T-Mobile for quite a while. Recently, I have been noticing that T-Mobile has overcharging me on my phone bills every month. For the past 4-5 months, I...
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I purchased i pad mini, the money is deducted from my card but the displayed...
anyone can help here?
View ArticleStudent Discount?
Hi, I just wanted to make sure that T-Mobie did in fact do away with the (college) student discounts. Thanks!
View ArticlePorting out 4 days into billing cycle=charged for the WHOLE month.
I had been a loyal T-mobile customer for several years. I decided to make the switch to a prepaid plan with a smaller carrier due to currently being unemployed. My billing cycle ended 5/14, I ported...
View ArticleWant to get a new phone, but dont want to pay extra on my bill.
So, I've been with T-Mobile since they were Voicestream and am very happy with them with one exception: getting a new phone. I really don't want to pay anything extra on my phone because I have a...
View ArticleCanceling and porting
I have signed up for Verizon, and am porting my number from T-Mobile. Will my T-Mobile account be cancelled automatically, or do I have to still call T-Mobile and cancel it?
View ArticleTurning in phone
I have a question. I am looking to upgrade, currently I have the M7 and am paying the monthly fee for it. I am comparing prices to upgrade to the M8. I found that I can purchase it for $420 somewhere...
View ArticleAAA discount
I was under the impression that the corporate advantage discounts were going to be grandfathered in after all the push back from TMobile customers. My discount with AAA was set up when I signed up in...
View ArticleBilling Questions
We recently purchased an iPhone 5c with a $5 rebate on our (returned) BlackBerry Curve 9360. We also changed some of our services, thereby reducing our costs. Unfortunately, based on our last bill, it...
View ArticleWhat USSD code do I enter to get used minutes? #999#, #646#, #225# don't work
#999# says "Your T-Mobile Prepaid account balance is 0.00 USD. To add more minutes, dial *233 or redeem a refill card. #646# says "Please dial #BAL# to check your remaining balance". #225# (#BAL#) says...
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Need help
Can someone from corporate call me, it appears that your verification department is unable to obtain my credit report, this has happen 4 times now. Each time they tell me to call transunion to find out...
View ArticleT-Mobile Sim Unlock Request
Hi, I have submitted the Sim Unlock Request several times, though I met all the criteria’s, I got below email always. I have more than 10 colleagues who are currently using T-Mobile are frustrated with...
View ArticleTransfer EIP plan to a different account?
So my friend got a galaxy s3 and has it on a EIP plan. His work bought him a new phone (galaxy s5) so he no longer needs the s3. We were wondering if it would be possible to transfer his EIP plan on...
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