$30.00 Walmart 100 minutes plan
I am seasonal user of this plan in the winter and occasionally on short trips to the US. Last time I used the plan I was about half way through the 30 days when I had used up all my minutes. Previously...
View ArticleUnprofessional, Uncourteous, & Unsatisfied Customer Service
I have been a long and dedicated customer of T-Mobile for quite a while. Recently, I have been noticing that T-Mobile has overcharging me on my phone bills every month. For the past 4-5 months, I...
View ArticleAdvantage Program Discount issue
I started my contract with T-Mobile 16 months ago or so with 10% service discount because of a membership with a motor club.This month, T-Mobile sent me a note that the motor club is no longer eligible...
View ArticleCan't close my account!
I spent countless hours on phone and chat and no one can close my T-mobile account! Here is the scoop. I switched to Cricket Wireless and asked to port my numbers. One number went through, the other...
View ArticleAAA discount - What's the big secret!
I've had the AAA discount at least 5 years. How can I verify it and to whom do I send the verification? Why is it when somethings are supposed to be made easier to use the just make it more difficult....
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Sign up for or cancel paperless billing
Learn how to sign up for, edit, or cancel Paperless Billing, a free service that allows you to receive your billing information in a secure online channel rather than in a printed, paper format. To get...
View ArticleAAA discount
I've had the AAA discount so long, I've forgotten when it started. If TMobile is not going to honor it anymore, and then does not provide a listing of other partners. I work for a church and my husband...
View ArticleStudent Discount?
Hi, I just wanted to make sure that T-Mobie did in fact do away with the (college) student discounts. Thanks!
View ArticlePorting out 4 days into billing cycle=charged for the WHOLE month.
I had been a loyal T-mobile customer for several years. I decided to make the switch to a prepaid plan with a smaller carrier due to currently being unemployed. My billing cycle ended 5/14, I ported...
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Understand your bill
Learn how to understand your T-Mobile bill. If you've registered on My T-Mobile, you can view or print your T-Mobile bill online. If this is your first T-Mobile bill, the amount owed may be different...
View ArticleHow can I contact T-Mobile corporate? Very unhappy!
My husband and I recently went on a cruise to the Bahamas to celebrate our anniversary. While we were there, a problem came up at our office and we needed to call and take care of it. We called...
View ArticlePaperless Billing FAQs
Find answers to commonly asked questions about paperless billing. FAQsHow do I locate and print my paperless bill?Check out the Print or view your T-Mobile bill page for details. How will I know...
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Print or view your T-Mobile bill
Learn how to print or view your T-Mobile bill on this page. You can access previous bills for up to one year. If you would like to obtain a copy of a bill past one year, you'll need to contact T-Mobile...
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Employee discount
When I became a T-Mobile customer last month, sent in paperwork to receive an employ discount. But as of my second bill that discount still hasn't been applied to my account.Any help would be...
View ArticleAbout the Equipment Installment Plan (EIP)
The Equipment Installment Plan (EIP) is a payment option available for qualified new and existing customers on selected rate plans. To find out if you're eligible for EIP, and what your down payment...
View ArticleDid not receive order conformation
I upgraded my phone to the HTC One M8 today, when i clicked on the submit order button, the webpage was unable to process my order. However, my account was charged. How do i find out if the order went...
View Article$30.00 Walmart 100 minutes plan
I am seasonal user of this plan in the winter and occasionally on short trips to the US. Last time I used the plan I was about half way through the 30 days when I had used up all my minutes. Previously...
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