Poorest Service Ever...Part2 !!!
c) Looks like this month is going to make up my bill as well because I don't know how you guys work. It was showing stateside plan added 2 days ago an seems you will charge additional $15 for 4-5 days...
View ArticleClik here to view.
Pay As You Go - Legacy: negative message count, no renewal date problem
My last Pay As You Go top up was Aug. 16, 2014, and I got the usual 90 day expiry date. Checking my account today, though, my account summary shows the following: My current planPay As You Go -...
View ArticleSensorly data usuage should be free
I like T-Mobile and wouldn't mind contributing to it's success my mapping 4g coverage on sensorly. This isn't usually a big deal, but I am planning a road trip, and for that I am going to need all my...
View ArticleKila?
I noticed today I have a charge on my bill and all it says is KILA. Does anyone know what that means?
View ArticleNo Track of my phone number 4073607001. This phone no. Is now no longer...
I purchased a pre paid T Mobile plan and 4073607001 was given to me and I paid by my debit card as under. POS PURCHASE - T MOBILE 2582 OVIEDO FL 3874 00584059860800375$31.8002/28/14POS PURCHASE - T...
View ArticleLegacy prepaid account - Next Charge Date not updating?
Hi, like a number of other T-mobile customers with legacy prepaid accounts, I'm having issues with when I need to refill my account next. Out of caution, I already topped it up this afternoon, because...
View ArticleViewing Account Balance for Simple Choice account
I recently switched from a traditional montly prepaid plan to the Simple Choice plan. Prior to there was a positive balance in my account. After the switch I cannot view the account balance (which...
View ArticleShiv Trivedi Today at 10:20pm I purchased TMobile pre paid service and...
Shiv Trivedi Today at 10:20pmhttps://www.facebook.com/TMobile I purchased TMobile pre paid service and 4073607001 was allotted to me . I paid around $42 as under POS PURCHASE - T MOBILE 2582 OVIEDO FL...
View ArticleClik here to view.
I guess I was sent to collections 2 years ago...?
So today I required a micro sim card for a phone I had purchased online and decided to facilitate this through the local T-Mobile store. In the process of doing this I learned that I had been sent to...
View Articlecredid card
HiI live inItaly andI wanted toknow how I canpay myplanbecause I haveanItaliancredit card visa but i'm unable to pay because the system returned me a message that says " there is an error for your...
View ArticleThere was a problem updating your E911 Address. Please try again later.
From my account portal, on a ToGo Plan, I get: There was a problem updating your E911 Address. Please try again later. All the time. What problem, when will it be fixed? Why has it remained broken?
View ArticleI am in Germany and requested, via telephone, that TMobile put my phone on...
Hello, is there someone answering my questions regarding my recent bill...Sept.4, 2014?
View ArticleFederal Universal Service Fund fee fluctuation
I have multiple lines on my account and I'm trying to figure out why the federal universal service fund fluctuates each month. I reviewed the billing section on T-Mobile's website to understand what...
View ArticleSplitting the Bill Fairly
Hello, I have a sort of sticky situation. I have someone on my current phone plan whom I'm no longer with and was wondering if there was a way I could split off her line to bill to her address and me...
View ArticleIncorrect credit received for a returned phone
I spoke with customer care last week, regarding a credit I had not received from a returned Samsung phone (after 1+ months). I also needed the duplicate EIP plan removed from my account, for that...
View ArticleFederal Universal Service Fund fee possible answers
This is in reply to another thread that was marked "Assumed Answered"OP - "I have multiple lines on my account and I'm trying to figure out why the federal universal service fund fluctuates each...
View ArticleDeposit Refund Request
Hi, I would like ask one question, I paid my deposit about 2 years ago, but I still cannot get the refund. Can you tell me how can I get the refund of my deposit? Thanks,
View Articleunable to view message in usage
I have been trying to view the message usage for a month or two ago and I keep getting a message saying to try again later, and unable to load. There were over 10,000 texts for those months, could...
View ArticlePay As You Go - Legacy
I think I have legacy pay as you plan. When I logged in on 8/25, I saw a charge date 8/25. So I refill it to over $100. When I logged in, the next charge date is today 9/4. So what happened to the...
View Articlecurrent legacy balance expiration
I am on the legacy pay-as-you-go plan... how do I check on the "my T-Mobile" site to see when my current balance would expire? The web page does not seem to support the legacy plan anymore. When will...
View Article