Prizenity -- Unsolicited $9.99/mo charge??
On April 9th I received a string of text messages stating the following from the number 30211: MWG Prizenity: 30 msgs/mo @$9.99/mo Reply HELP for help.Input pin code # 1271 at...
View ArticleHow do I get rid of MWG Prizenity messages and billing?
On April 10, 2013, I began receiving text messages from 30211. My efforts to reply STOP were returned as invalid. I don't want this ripoff and never asked for it. Is there some way to block these...
View ArticleOnline Refill Not Working
This is the 2nd month in a row online refill is not working. Last month I had to pay by phone, and I figured it would be fixed by now. System ErrorThe T-Mobile refill system is currently...
View ArticleNot understanding these deposit charges
I talked to online chat help and Elaine M. was not making a lick of sense. First I'll explain what happened, and then I'll post my chat transcript. On April 10 I decided to switch from Straight Talk...
View ArticleOn line billing access problems
As of 8pm EST December 6th I was unable to access my on-line bill to print/save. I was informed that the information was "unavailable". Additionally, I was unable to view previous bills. Information...
View ArticleUnable to view my bill and usage online...AGAIN!
Trying to view my bill and current usages online and everytime I click to view the information it refreshes right back to the home page. After dealing with basically the same issue last month i'm not...
View Articlephone rep screwed up my plan
spoke with a t-mobile rep on 4/10, initially to ask about when the iphone would be shipped. she asked me if i wanted to change my plan from my current classic plan to the new value plans. i told her...
View Article3-3-2013 – The End of Customer Service/Bait-&Switch
After avoiding the smart phone craze as long as possible, my new employment required that I update my old Razr. Well, as a T-mobile customer for over 15 years (Since they were called Voicestream), I...
View ArticleI still can't print or save my bill in pdf, is this feature still broken?
I still can't print or save my bill in pdf, is this feature still broken?
View ArticleRoaming charges: Billing
Because calls and services are billed differently for domestic and international roaming, sorting it all out can be confusing. Look no further. We will supply all the information for you to keep your...
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First T-Mobile bill: Billing
Based on your billing method, your first T-Mobile bill will be a little different than your agreed-upon monthly rate plan. Most new customers are now activated under Bill Current. See Billing methods:...
View ArticleThank you for "Your bill is due" reminders!
I know people have griped and moaned about getting texts saying their bill is due. But, I actually appreciate it! I get the monthly "Your bill is due in 5 days" text and I ignore it. I'm signed up for...
View ArticleOnline debit card page blank
Why is the credit card debit card page blank? Why can I not pay my bill online?
View ArticleT-MOBILE REBATE RUNAROUND.
I WENT TO A T-MOBILE RETAIL STORE IN DECEMBER LOOKING TO UPGRADE JUST ONE OF MY LINES BUT WHEN THE SALES REP INFORMED ME OF THE "GREAT DEAL" THEY HAD I WALKED OUT THE STORE WITH 3 NEW PHONES.I...
View ArticleStop phoning me!
I bought 2 Galaxy Note 2 from bestbuy online for tmobile service but decided to cancel it but bestbuy said they already shipped it and all I had to do was refuse shipment for it to be returned. So I...
View ArticleQuestions from potential customer from VZW
Hi, I've been a verizon wireless customer for over 7 years. I am thinking to move to a different carrier because I do not like their "Share Everything" plan at all. Their plan share everything except...
View ArticleWhy wont T Mobile honor my billing arrangement?
I am extremely sick and as a result, disabled and need a phone. I have made payment arrangements through the high bill payment dept. twice and then the reg. bill dept. afterwards honored the...
View Articlehow much is the security deposit for a person with no credit
I turn 18 on May 2nd, so obivoulsy I have no credit history. How much would the sercuity deposit be?
View Articlewhy is my bill soo high?
My bill has gone up last three months and I'm fed up with it. I would just like to know why my bill has gone up? Please let me ASAP. Thanks Paul
View ArticleUPS lost the package and now I'm being charged?
Hello. I ordered a replacement device since I had insurance and my phone wasnt charging but UPS lost the package. Therefore, I never received the package and now T-Mobile is charging me $586 for that....
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