Being charged for "No Strings Attached" on my Final Bill
Customer with T-Mobile for 9 1/2 years and fulfilled ALL contract obligations. I received my final bill in the mail on 11/6, with a due date of 11/16. On this statement, I am charged an additional...
View ArticleNo bill history available for prepaid accounts
I spent 15+ minutes looking for my call history for my pre-paid account. Finally, I googled "bill history for t-mobile pre-paid accounts" and I was brought to the support board which show many threads...
View ArticleHaving trouble accessing My T-Mobile online account
I recently switched to T-Mobile prepaid Monthly4G and ported my number. After I ported my number, I signed up for the online My T-Mobile account so I can check usage and pay bills and stuff. For some...
View ArticleWill renewing contract also renew Corp. discount?
I signed up for tmobile 2 years ago along with my corporate discount, Target and it just ended this month. I wanted to renew my acc and get value plan ( i had classic plan ), but will this also renew...
View Articleworst customer rep and worst company ever
My contract is about to expire. So I decided to call T-Mobile and what kinds of offers I could get if I were to renew my contract with them. My call was picked up by a rude representative explaining...
View ArticleContract Renewed under FALSE Pretense - Did not agree to renewal & Cust Serv...
I recently went to a T-Mobile dealer near my residence to obtain a new Sim Card. While I was trying to re-visit some options that I may need to exercise regarding my account, I was informed that I was...
View ArticleTermination Questions
I have been a T-Mobile customer for a very long time. I've always been very happy with their prices and customer service but the signal strength near my work and home has always been spotty. I never...
View Articleanyone else getting this on mytmobile.com? We're temporarily unable to access...
anyone else getting this on mytmobile.com? We're temporarily unable to access your account information. Please try again in a few minutes.
View ArticleETF Question
can someone tell me if I got a phone and paid the ETF, could I then sell it to someone else and could they still use it on tmobile? just debating in case my wife doesn't like the service. its cheaper...
View ArticleRenewed contract without my knowledge
On July 18 2011, I went into the T-Mobile store to ask a question about our poor coverage.  The sales Rep asked for identification, which I provided y Military ID card. He then proceeded to tell me...
View Articlepay bill
I cannot find a way to pay bills this time since I cannot login to my T-Mobile account using phone number, could you sent me a Url direct to the bill pay website.Thank you
View Articlelist
hy. how can i find a list or something like that to see what phonecalls i made and what messages i sent?
View ArticleWhen does my contract end??????
Why is it that T-Mobile is the best cell phone service provider when it comes to customer service but when you want to try to find out exactly when you contract is over they have no way to check on...
View ArticleContract renewed without knowledge
My wife and I have had T-Mobile for years. Our contract had been up for a while, so we decided to switch over to another carrier because their plans were more affordable. The service did not work too...
View ArticleT-Mobile refuses to pro-rate my bill
Jessica, maybe you can help me. I recently had to port out my number because I was moving to an area that T-Mobile barely has coverage. The day the number was ported I was in my fifth day of my...
View ArticleI HAVE BEEN OVER CHARGED OVER AND OVER AGAIN SOMEONE PLEASE HELP
I DECIDED TO START A FAMILY PLAN WITH T-MOBILE AND HAVE NOTHING BUT PROBLEMS EVER SINCE I OPENED MY ACCOUNT. I FOUND OUT I HAD TO PUT A DEPOSIT DOWN OF $275.00 AND I WAS OK WITH THAT BUT THEN T-MOBILE...
View ArticlePaperless billing broken on Mac
In all previous cases I could hit the Print Format button and get a nice HTML printout of my bill. Now it opens a new window in both Firefox and Safari browsers on OS Lion and gives this message:...
View ArticleOutraged!!!
I feel like my time with Tmobile has been the nightmare that never ends. I started with Tmobile in 2006 to get the sidekick and had a couple other phones along the way. A couple of years ago, a phone I...
View Articlepassword incorrect even when it's VERY correct
Each time I try to access mytmobile, I have to reset my password because it has a v. I have a v in my password, but I don't want to change it because that's the password I used for anything...
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