Did I just got tricked? My bill is through the roof and I can't get help.
Hi,My name is Toan, and I am having some very serious service troubles with T-Mobile service. I've tried to contact and resolve this through phone, but it does not work and I'm having no response....
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Collection
HELLO I USE TO HAVE AN ACCOUNT ON 2008 WAS SENT TO COLLECTION..I GOT A LETTER FOR SETTLE THE ACCOUNT.. BUT IM TRYING TO DO IT BUT THE COMPANY DONT EXIST ANYMORE.. WHAT IS THE NUMBER FOR THE COLLECTION...
View ArticleLooking for a customer service email address
Hello, I've had ongoing issues with my family account since our original sign up. I've spoken and exchanged emails with the branch manager. The issues she said she would resolve have not been taken...
View ArticleHow can we resolve this unintentional collection on my credit report?
A few years ago I moved out of country for some time. Since it was considered out-of-service area T-mobile was ready to cancel the contract and I left the country hoping everything is settled and as...
View ArticleAnother ETF Mailed but not recieved
Hi, My ETF reimbursement shows it was mailed on 6/5/2014. I still have not received it. I am hoping it can be tracked. Please help. This was quite a bit of money that I don't want to see disappear....
View ArticleNew Bills - missing employee discounts
My newest bill is missing my employee discount. There was a very public statement some months ago about T-Mobile ending those discounts followed by a huge outcry response followed by T-Mobile saying...
View ArticleT-Mobile Bill Cycles & Due Dates
I remember there used to be a post on these forums with a chart of Bill cycles and their due dates. However I can no longer find that article. I need the information because I'm trying to change by...
View ArticleHow can I get a receipt when I add credit on Prepaid?
How can I get a receipt when I add credit on Prepaid?
View ArticleETF reimbursement eligibility - trade-in using temporary number
I just noticed that the trade-in credit had been applied to my account. However, the number shown was a number that I did not recognize. Then I realized that when I accepted the trade-in offer in...
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Eip pending authorization?
Hi my dad ordered a phone for me over the phone with tmobile, and he got next day shipping.I checked the order status and it says eip pending authorization. I never recieved any emails or...
View Articleprepaid sim card
Is the $10 for a prepaid sim card just for the sim card itself, or can it be used towards a prepaid plan?
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Latest Bill missing employee discount
This was not answered but someone marked it as answered. I am still sitting on a bill that I have not paid, I already re-applied for employee discount - it said it was successful but I have not seen a...
View ArticleEIP not showing up on my monthly bill
Hi, I've been with T-Mobile for a little over a month now, and have been very happy with both the devices and the service. One thing that has me puzzled, though, is that while I've got an EIP plan in...
View ArticlePrint or view your T-Mobile bill
Learn how to print or view your T-Mobile bill on this page. You can access your current bill, as well as bills from up to one year ago. If you would like to obtain a copy of a bill past one year,...
View Articleauto pay won't work for my account
i tried setting up auto pay for my account. there are three places where my.t-mobile.com shows your auto pay status for prepaid accounts.1. on the main page when you first login under my account...
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