unauthorized
I received a notification of a new line added to my account. but don't ever recall authorizing it.
View ArticleI don't have much time during the day I work grave yard n sleep during their...
I don't have much time during the day I work grave yard n sleep duringtheir day.
View ArticleStarted a plan with a family member and they aren't paying.
I was wondering if there was anyway I can transfer the line into their name so they can pay the debt they have accumulated and that I'm forced to pay?
View ArticleHow to File a Complaint
I had a serious issue with the service I received a a corporate owned store. Who can tell me where to file a written formal complaint?
View ArticleUnited States Postal Service Discount
I placed my order on the Advantage Direct United States Postal Service portal. I went through the checkout process with a total price of $59.50 a month with the discount but then I received an email...
View ArticleHow can they flat out lie?
We had verizon for many years and were fine with the service. One evening we went to our local Starbucks and wandered into the Tmobile store next door. The really nice guy named Miles behind the desk...
View ArticleGot billed for new month after cancellation
Back in June I transferred my 4 family phones to a pre-paid competitors. One of the numbers did not get ported properly and I requested to cancel that number by the end of service period. I was assured...
View ArticleWiFi hotspot speed and throttling
Well, I tried to do a "chat" on this site, but that was a complete fail, so know I'll try this. Simple question; what is the speed that my hotspot is throttled to after I pass my limit? I understand,...
View ArticleTried to make EIP payment, now I have an "EIP additional payment offset" fee
Hello, About two months ago, my sister switched from a different carrier to T-Mobile under the "Early Termination Fee Reimbursement" promotion. She canceled her old contract, traded in her iPhone 4,...
View Articlemy phone
I would like to know what is wrong with my phone< I choose not to renew my unlimited account and just go back to pay as I go so I only put ten dollars on my phone and can not send text messages....
View ArticleSimple Choice Family Plan 10GB announcement, how does it apply to current users?
AT&T's 'Best Ever' Deal for Families? LOL! | T-Mobile Newsroom This is the only T-Mobile source I've found regarding this promotion (basically changing the Simple Choice Family (4-line) plan to...
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Past Due - Suspension Countdown?
So, I don't have the money to pay my bill right now, but I will have it by this coming Wednesday... it is currently 6 days past due, and will be 8 days past due when I am able to pay for it. I can not...
View ArticlePayment options
So we are on week 3 or so of this saga...our one-time lump sum arrangement came due today, and of course we don't have the entire balance. When I contact financial care they tell me (of course) that...
View ArticleWhat exactly does the "Block charged international data roaming" option do?
There is a "Block charged international data roaming" option in the profile section of My T-Mobile. I have this selected as "ON" for all lines. The description is "This will prevent the selected line...
View ArticleI don't have much time during the day I work grave yard n sleep during their...
I don't have much time during the day I work grave yard n sleep duringtheir day.
View ArticleStarted a plan with a family member and they aren't paying.
I was wondering if there was anyway I can transfer the line into their name so they can pay the debt they have accumulated and that I'm forced to pay?
View ArticleGovernment Discount for Public School Employees?
I have been with T-Mobile for over 4 years and have always received a government discount. However when I was asked to verify my email address, I was informed that I no longer qualified. On T-Mobile’s...
View ArticleT-Mobile stole from me
Ok this was approximately a month ago my bill was almost due so I went to my local store and I paid a $70 in advance and was planing to pay the rest when the due date came. The assistant manager was...
View ArticleUnited States Postal Service Discount
I placed my order on the Advantage Direct United States Postal Service portal. I went through the checkout process with a total price of $59.50 a month with the discount but then I received an email...
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My Bill Sky Rocketed and my EIP is a mess
My mom and I recently switched from Verizon to T-mobile which is great since we got the ETF credit/gift card things. But now we have a major problem. I paid off in full our hotspot, my mom's phone and...
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