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Channel: T-Mobile Support : All Content - Billing
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They. Sent. Me. A. New. Phone. Which. Makes. The. Ninth. One. Waited the....

They. Sent. Me. A. New.  Phone.  Which. Makes. The. Ninth.  One. Waited   the. Purchase.  Price.  No. Return.  Label. My. Bill.  Is. No.  More. Than.  130. 

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Billing Problem

Dear All, I was told that I am going to be charged$86.76 per month after taxes and discount for 4 lines. Today, I noticed that my bill is $105.27.  I have a written confirmation stating that my bill is...

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Internet/twitter ect wont load

I can't get my internet to connect.  I have 4g status with 4 of 5 bars.  I can get texts and talk, but can't connect to internet or apps needing internet connection. Also, I can turn on my wi-fi...

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Because of. The. Amount. My. Regular. Is. 130 a. Month

Because   of. The.  Amount. My. Regular.  Is. 130   a. Month 

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Need help to find contract end date!

Want to know contract end date but can't find it on website! Please Help!

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Manager won't give me a refund.

I was at a t-mobile store today trying to return my 2 tablets because the guy that sold them to me said that they would be free if i upgraded my plan, but they aren't free. I'm paying installments that...

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Check into ETF Reimbursement

Good evening, I'd like to inquire about an ETF reimbursement I never received. I had the credit applied to my account my never received the mailed Visa portion. The ETF was actually approved on 5/14...

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Forums

Dear All, Please see the attached chat conversation with Tmobile representative. Asyou can clearly see that my bill was supposed to be $86.76 after taxes anddiscounts, unfortunately now it says it will...

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Paid deductible on old broken phone, yet still owe the full balance on it?

I paid $175 deductible for my broken Note 3, which the guys at the Tmobile Store specifically stated meant I WOULD NO LONGER be responsible for the remaining EIP balance. I just received my bill, which...

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Cant view my bills on line

Good afternoon I am trying to open an account in order to view my bills on line,i entered details as below with number 07978270929 first name   margaret last name    hay user name...

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phone bill

When will my phone be paid off so my bill can be reduced down to the 80 a month @

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Early Termination Fee scam?

I switched to T-mobile and brought my own device. I wanted to support the underdog, being sick of the big guys not caring. Got the simple choice plan. Part of the t-mobile advertising is all about "No...

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$200 ETF for Simple Choice Plan canceled after a month?

I was trying to demonstrate to a friend of mine that having a smartphone is extremely useful so got her a plan to live with for little while. She already has a cell phone (T-Mobile prepaid), and pretty...

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T-Mobile charged me early termination fees on a no contract plan

On February 26, 2014 I signed up for the T-Mobile Simple Choice Family Plan. This plan: At T-Mobile, simple means one plan. No matter if you get 2 lines or 5, on our Simple Choice Plan, every line...

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Gold Rewards: Switching between Pay as you go and Pay by the day?

Hello, I am a VERY light cell phone user.  I have a smart phone but use only Wi-Fi for data as I am usually where it is available. I currently have Gold Rewards "Pay as you go" account status and have...

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T-Mobile Contract Termination Fee for a Simple Choice Plan With No Contract

Hi, I initially was with AT&T but hated them because they didn't have good coverage in my area.  When I saw the news that t-mobile would pay your early termination fee I felt it was an opportunity...

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RISK MANAGMENT

WHY IS IT IMPOSSIBLE FOR RISK MANAGMENT TO GIVE ME A CALL BACK!!! MY PREPAID DEBIT CARD WHICH I ACTIVATED LAST FRIDAY WAS BLOCKED!!!! I WAS TOLD I WOULD GET A CALL BACK YESTERDAY AND TODAY AT THE...

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Still No Military Discount For Approved Advantage Account???

I was approved for the Advantage Program as a Military Retiree in an email I received which shows it was sent on April 8th and is dated April 11, 2014 ( I still have this)  and was told the 15%...

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Dispute a Collection

How do I send a dispute for a collection directly to T-Mobile?

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$0 Down for Phone

Greetings.  I am thinking about switching to T-Mobile (from Sprint) as soon as they offer the new Samsung Note 4.  My question is that usually it is $0 Down for a new phone and you pay a monthly cost...

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