actualizar numero tarjeta
Como cambio el numero de tarjeta de credito que el sistema tiene guardado??me sale los ultimos cuatro digitos de la tarjeta anterior y quiero actualizarla..
View ArticleContract Review Department
Is there anyone out who can confirm my email was even recieved? If your gonna limit contact to a department to email, fax or snail mail, it sure we be nice if you could at least send an auto...
View Article$200 Rebate Scam... Now you see it, now you bend over! Samsung Galaxy s2
Ok, I went to add another phone to my account with a new number. Ordered the phone on 4/15 from the Tmobile website. The phone was listed then as $200 with a $200 rebate. Essentially free. I was...
View ArticleT-MOBILE EXTENDS RENEWS YOUR TWO YEAR CONTRACT FOR CORRECTING THEIR ERROR.
I recently discovered that T-Mobile extends the two year contract for not just one, but for all phones associated with your family plan for the simplest of changes to your account. I was not aware of...
View ArticlePaperless billing broken on Mac
In all previous cases I could hit the Print Format button and get a nice HTML printout of my bill. Now it opens a new window in both Firefox and Safari browsers on OS Lion and gives this message:...
View ArticleUnauthorized Charges on T-Mobil bill
I have, for the past several months, been charged $10 per month for some "premium service" that I did not request or authorize. T-Mobil Customer support has been of NO help. It has been 5 weeks and the...
View ArticleChange charge information
My Charge card info is months out of date and my address to it has changed. Everytime I try to edit and save it the page errors out and I get a spinning processing symbol and have to close the window....
View ArticleTmobile rep lied to me...and I recorded it on my iPad
Literally nothing I was told by the T-mobile rep has ended up being true. I called to review my account, and possibly upgrade to smartphones. I was told I could upgrade to smartphones with 1000 shared...
View ArticleHow to make a pymt after changing carriers
I recently changed from T-Mobile to Family Mobile in order to reduce our monthly cost. I have a bill that is due the 23 of each month that I am attempting to pay today, (my usual pymt date). I have...
View ArticleUnable to get Call Logs
So, according to TMobile, I've used 146 minutes this month (I have a 100 min plan). If I go through my call logs and add everything up, making sure to round seconds up to the nearest minute, I get 81...
View ArticleT-mobile honoring their contract .
How do I get T-mobile to honor the contract I was promised when I renewed my phone service with them in June? T-mobile just added 90$ to my monthly bill, claiming that I agreed to the...
View ArticleWould Appreciate Your Urgent Help-Locked into a contract without my consent!
I was T-mobile loyal customer for more than 4 years and was until recently very happy with customer service. Since joining T-mobile I always made sure that I was on non-contract basis. I specifically...
View ArticleWhy is Mobile MyTmobile and full site different? How do I see call history on...
Doesn't seem that I can see any of my usage details in My T-Mobile on my Monthly 4G account and was just wondering if this is normal (new to T-Mobile, I'm used to being able to look up all of my usage...
View ArticleWhy won't tmobile stop third party billing
We keep getting third party billing on our monthly statement. We've been paying the 4.99 per month to stop it. T mobile continues to allow the billing, refuses to do anything to prevent it despite...
View ArticleChange in coverage. What is my remedy
I have been a Tmobile customer since 2010 (non contractual plan) and then entered into a contract with Tmobile in August 2011 (without receiving a subsidized device -provided my own Tmobile compatible...
View ArticleContract Review Department
I sent an email to the contract review department 17 days ago and have heard nothing back. I assume that this can be evidence that they cant find my contract. Is there any possible way to receive...
View ArticleClik here to view.
I have a $50 a month prepaid plan, cant view bill/payment history
I do have documentation through texts and on my bank statement but I need an actual bill statement to print out for documentation as well as updating human services of all and any current bills this is...
View ArticleWalmart/TMobile issue/warning
I recently got 2 phones activated at walmart, took 4 hours to do... most of it on hold with Tmobile. Was told and have a signed contract for monthly cost of $39.99 (special promotional rate). All...
View Article3rd Party Vendor Scam
I have been a T-Mobile customer for many years. I am so disappointed that they would allow a company to make these charges on my account.I was charged $9.99 from Shaboom Media in July 2012 and this is...
View ArticleContract Dispute -- VERY FRUSTRATING
Hello T-Mobilers In much need of help because i am loosing my patience May 18th I sent an email to contract dispute to dispute the contract I currently am in. It is now June 4 and still no response....
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