customer service?!
Customer Service with tmobile is always so frustrating! Last month I was sent a bill for a late notice which we were not aware of and thought we had already paid. I called customer service to see what...
View ArticleAccount charged $571.58 for " DEFECTIVE " phone that was returned over 2...
T-mobile customer care sucks, so i decided to try here before deciding the next step on this issue I opened a new account with t-mobile sept 2012 i believe, bought a galaxy S3 $200 down payment plus...
View ArticleConflicting T-Mobile Billing Text Messages
Every month I get these 2 text messages, 5 minutes apart: (1) Free T-Mobile Msg: Thank you for applying a refill. Your plan has been renewed & will be available for 30 days. Visit...
View Article11/16 11/17 Samsung S3 promotion denied
I've just checked my Samsung S3 promotion status and was shown as denied. Order IDRebate Submission Start DateDate UnqualifiedDenial Description 32133505412/05/201201/18/2013 The main reason I...
View ArticlePASS DEVICE
My auto-pay pyt. confirmation email from T-Mobile..states to login to T-Mobile to receive my "Pass Device".. Please explain what a "Pass Device" is? And why I need one? Never heard of this.Thank You
View ArticleReturning to tmobile.
My company had me and my family leave tmobile for Verizon 6 months ago. Recently, my company took the phone benefit away so I'm paying about $300 a month for 5 iPhones with very limited data on...
View ArticleTmobile need to be sued! Any attorney want to have a class action suit?
Tmoblie needs to be sued, any one able to start a class action suit?
View ArticleContract extended without my consent
T-mobile, I was informed yesterday by CS that my contract was extended for an additional two years due to a change I made in August 25, 2011. I DID NOT authorize the extension of my contract when I...
View ArticleSamsung Galaxy S3 Rebates DENIED
This is really upsetting. I just checked the status of my rebates, and it turned out that they’re denied. How is this even possible? I followed everything that the customer representative told me to...
View ArticlePremium Service Charges
What Are They?The Most Common Premium Service ChargesActions That Incur Premium Service ChargesHow to Stop These ServicesGot Charges?Credit What Are They?T-Mobile provides you with the ability to...
View ArticleMy T Mobile Nightmare....
Great. I just wasted 15 minutes writing out my aggravations about T Mobile and one error leaves me to start all over again. I'm not going to spend another 15 minutes writing my horrid experiences with...
View ArticleGalaxy III Rebate plan requirements
I purchased a Galaxy SIII with a rebate offer. The sales Rep said the rebate required a unlimited data plan and so I upgraded all my phones to the unlimited plan. He assured me this was the correct...
View ArticleThank you, JessicaB!
Had issues with the $300 Rebate Offer for Galaxy Note IIs sold on Nov.16 and 17, 2012. I was quite irritated by the convoluted mechanics of getting my Rebate, after it was denied. However I must...
View Articlebill incorrect AGAIN
i was overcharged $45 on my first bill which b i paid i was supposed to have a $40 credit this.month and it is not it only shows less then a $20 credit this is really ridiculous and the reason nost...
View ArticleT-Mobile Pre-Paid plans
I have a prepaid t-mobile phone, and I usually choose the option of making a $50.00 monthly payment ($54.00 with tax), and this is supposed to give me ninety (90) days of service. Why is it then that...
View ArticleI still can't print or save my bill in pdf, is this feature still broken?
I still can't print or save my bill in pdf, is this feature still broken?
View Articlemessaging charges when i have unlimited texting?
I haven't had much luck dealing with t-mobile representatives in person, and i don't know my "password" for help on the phone, so i figured i'd ask on here, if i have the "Value Family UNL Talk &...
View Articlecheck minutes, text and data in my-tmobile
Hi, I have a prepaid plan ($30 1500 Talk Text, 30MB data) since September. This morning I got a text warning me that I was run out of data. On each of the previous months it hadn't happen to me. I...
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