GOLD REWARDS
Hello!I've just redeemed a $100 with credit card. My account balance is U$100 but i didn't find anywhere i'm a gold rewards. Where can i find this information? Or i will see this information at next...
View ArticleClassic 1000 Min - Talk with Unlimited Fam Messages
I am currently paying 59.98 for the Classic 1000 Talk and 20.00 for Unlimited Messages for Families. On top of that I am paying 30.00 for each phones (90.00 as there are 3 phones) for unlimited...
View ArticleNothing but disappointment
My wife recently contacted tmobile, she is an authorized user on my account and can basically do anything as I would. She called in to request a "Letter if Credit" well after 20 plus minutes on the...
View ArticleRepeated Attempts to Resolve ETF Reimbursement Issues
Getting the ETF reimbursement seems to be like looking for a needle in a stack of needles. I have submitted the appropriate items 4 times and all have been denied. The first one in February, was...
View Articlerefilling while overseas using a foreign cc?
Hey. I'm currently overseas and have just received my refill reminder email. I've logged into my.tmobile and refilled using my Amex but it's stuck in a pending state. Last week I tried to to do the...
View ArticleStill need a deposit for current customers?
So far I have been a T-Mobile customer for 18 months and I've been super satisfied with the service. When I first signed up I had to pay a deposit for my line which was fine because I didn't have any...
View Article$200 fee to terminate my 'free for life' data plan?
I called TMo yesterday to cancel cellular service on the iPad I financed from TMo in Nov of 2013. I have been a TMo voice customer since the iPhone 5S came out and therefore am eligible for the free...
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Can't Download PDF
When I click on the "Download PDF" for my current bill, a new tab is opened, but it continues to spin and eventually times out. I've confirmed this behavior in both Chrome and IE9.
View ArticleETF Reimbursment nightmare
I'm at my wits end here. My wifes ETF reimbursement been denied twice, (with another likely impending) and mine has been three times already! Every single time the reason has been; "Your bill does not...
View ArticleWhy I pay taxes twice?
I have a t-mobile family plan with 2 lines. I noticed that Federal Universal Service Fund, State Communication Service Tax and Utility Use charged twice in my bill. Charged to my plan 1st and then to...
View ArticleT-Mobile charged me early termination fees on a no contract plan
To summarize. I tried T-Mobile for 20 days. The service was unreliable in my area, so I had to cancel my service and return to AT&T. I was on a no contract plan with T-Mobile, when I activated...
View ArticleRunaround in getting military veteran discount applied
Five months ago, I contacted TMO about switching my service from Verizon to TMO. The representative assured me that military veterans are eligible for a 15% discount. This discount was instrumental in...
View ArticleNeed assistance with ETF mail-in
Hi, my ETF for an iphone-4 which was done online at T-mobile website has been denied as they were unable to locate the iphone 4 that i had mailed-in. Apparently no customer rep can find it with RMA...
View ArticleDont do - Online ETF Reimbursement - it wont work !
most users who have switched to t-mobile have done that in a store. you would have waited 6-8 weeks and got your master card but if you are among the unlucky few who tried this online, i can tell you...
View ArticleDon't leave money in your account T-Mobile will not give it back
I started a T-Mobile prepaid account on April 22. After 1 week, I logged onto the website to check my account and noticed I had no talk minutes left out of my 100 minute allowance. I had not made a 100...
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Problem re-reverify AAA Advantage discount through BCD travel
We switched from ATT to Tmobile and were on Advantage program with AAA since last year. Recently got a postcard notification to re-verify but got denied (3 times).I learnt from this forum that someone...
View ArticleHow to check if the phone has been paid off in full before buying?
I want to buy a T-Mobile branded Samsung Galaxy Note 3 from someone who claims only been using it for a "month". I want to ask this seller a few questions such as if the seller says the phone has been...
View Articletoo many pattern attempts
too many pattern attempts on my motorola i dont how to reset it?
View Articleso confused..
so i did the whole switching from one phone carrier to tmobile and the girl told me i would be paying a $140 a month.im seeing on my bill that is $40 more than what they had told me. can someone...
View ArticleInternational Text : $.20 is not free
I guess image tells the story. Do you have any idea? I'm not after 60 cents but what if it was $60? Does it mean I cannot rely on T-Mobile announcements? http://yadi.sk/d/paDVJkvwQWCK9
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