mysterious $9.99 charge on my bill
I have a charge from textelent llc for $9.99 on my bill after researching this it is deffinatly a scam there are warnings all over google how do I get this fixed
View ArticleWhy is my bill due 4 days early?
I started my service with T-Mobile August 10th, it's Sept. 8th and they're threatening to turn off my phone. Isn't my bill supposed to be due Sept. 10th. I would pay my bill today, but T-Mobile isn't...
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Remaining balance in my prepaid account
Currently I am having the T-mobile $30 4G monthly prepaid service but I got no T-mobile signal here at the Naval Base Meridian, MS at all, so I am going to port my phone number to AT&T 4G LTE...
View ArticleWorst customer service ever
Please someone tell me how to file a complaint about bad customer service !
View ArticleCustomer service
Does anyone know how to file a formal complaint for terrible customer service?
View ArticleRefill DENIED?
A card that I have associated with my account and know has money on it is mysteriously denited. It had asked for a phone # associated with the card account, and a number to be reached and then all of a...
View ArticleService suspended, payment plan in place
I received a text message this morning saying that my account was suspended. I set up a payment plan (the first payment will be on Friday when I get paid). Is setting up the payment plan enough to get...
View ArticleNo Contract Plan...Termination Fee?
Due to having to quit my job for medical reasons, and my inability to get any sort of financial aide for all the medical bills I had canceled my account which I was lead to believe was a no Contract...
View ArticleT-Mobile do you get it?
I'm frustrated!! T-Mobile keeps contacting me because of an overdue bill but every time they answer they ask me; why I am contacting them, I always say; you just called me LOL.. Ok, so I've called 8...
View ArticleRunaround and no refund after being double-billed
Back in June I had contacted T-Mobile to have my billing due date adjusted from the 13th to the 28th, to better fit my pay schedule, which they were able to do. As expected, my June bill (due in July,...
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How to select TMUS Employee Discount designations
OverviewTMUS employees can use this document to understand how to select the primary user designations for the lines on their employee account. Employees must designate the primary user of each of the...
View ArticleBilling Index
Billing InformationAccount Changes Bill Current & Bill ArrearsFinal T-Mobile BillFirst T-Mobile BillLanguage PreferencesOnline BillingUnderstanding Your Bill Fees & Taxes9-1-1...
View ArticleGap in billing left me without service!
I was on the $30 a month prepaid plan. I used all my minutes and refilled $30 onto my account and before yesterday had a balance of $27.80. About a week ago I upgraded to the $50 a month unlimited...
View ArticleI can't use my line to call
Of couse, I refilled my account by myTmobile. but it didn't work. I checked my debit card account and 54.44 dallors had been taken for this refill. But still, my account status on Mytmobile website...
View ArticleCostco Migration Fee from Classic to Simple
I am in the first month of service of a Family Classic Plan at Costco. Costco said that my activation fee of $35 per phone will be refunded on my second bill. However, if I migrate to the Simple plan...
View ArticlePayments Index
Making a PaymentPayment OptionsBillFloat Payment ServiceEasyPayEIP Balance PaymentEquipment Installment Plan (EIP)Future Dated Check PaymentsOnline PaymentPayment ArrangementsRefill your Pay in Advance...
View Articlemysterious $9.99 charge on my bill
I have a charge from textelent llc for $9.99 on my bill after researching this it is deffinatly a scam there are warnings all over google how do I get this fixed
View ArticleClik here to view.
Set up a payment arrangement
Learn how to set up a payment arrangement. You can schedule a payment arrangement or a future dated payment online on My T-Mobile, over the phone with our automated system, or with Customer Care. Find...
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