International calling limits
Hi, I added the international calling services starting today on one of my lines and i am trying to understand the definition of unlimited calling to other countries, is there a cap on this service as...
View Articleexpiry date - pre-pay user
As a prepay user, how can I check the expiry date of my minutes?
View ArticleTexting In Mexico
Hi, I was wondering if I am in Mexico will I still be able to text and use my data? If so, will there be an additional charge for me?
View ArticleEIP Cancellation Fee?
HI. I just ordered the iPhone 6 as a second line. If i cancel my primary line what will be the cancellation fee?
View ArticleClik here to view.
I was charged $455.59 after i signed a agreement to pay $155.59
Can someone please help me? I have emailed the order support reps keep hanging up and im on hold now for 55 minutes for the third time today. I signed the EIP for the iPhone 6 64gb pre order my card...
View Articlewant return the claim phone, give back the $150
August 27 2014 I lost my phone. I called the T-Mobile Insurance when I found my lost phone on 9/13/14. I want to return the new claim phone to T-Mobile and get back my $150. But they said the...
View ArticleMy Bank Account was double charged when i purchased a new phone online
my bank account has been Charged twice when i only paid originally 274.00 for the phone there is another charge for 247, how does this work and what can i do to get my money back to my account is it a...
View Articlehidden text messages???
Why do some text messages show as e-notes on bill...?? Why doesn't it show details...like a number or email address? ??
View Article"ETF" We are currently doing system maintenance, please try again later.
I've been going to t-mobile (switch2t-mobile) for 3 weeks now and every time get "We are currently doing system maintenance, please try again later." Seems like a great scam for t-mobile to never pay...
View Articleusing JUMP!
i have jump! and i've already paid half the price of my device (iphone 5c) i want to jump upgrade to iPhone 6, will i have to make a down payment???
View ArticleGold Rewards: Switching between Pay as you go and Pay by the day?
Hello, I am a VERY light cell phone user. I have a smart phone but use only Wi-Fi for data as I am usually where it is available. I currently have Gold Rewards "Pay as you go" account status and have...
View ArticleWhy isn't there a way to edit or cancel payment arrangements?
I recently set up a payment arrangement (only two choices- full or 2 payments.. not much of a choice there...) but I was able to pay the first half on my own already so now I wanted to cancel the...
View ArticleHow to pay EIP without inflating bill
I'd like to pay my balance of my EIP which is 425. How can I do this without my next bill being for $800? In the past whenever I made early EIP payments, my next bill has always inflated by that amount...
View ArticleClik here to view.
i just notice I Pre-Ordered the wrong Gb's iphones
Hi, i just notice I ordered the wrong Gb's iphones,...please help!!
View ArticleCancel a T-Mobile Account from abroad
I can see from the forum and Google searches that I'm not the only one who is having or has had issues when trying to cancel their T-Mobile Account from abroad. I moved away from the USA five years ago...
View ArticlePay As You Go "Legacy" Plan Questions
After the Pay As You Go plan changed last week, I'm still grandfathered into the "Legacy" version. I understand from other forum posts that if I ever switch to another plan, I will not be able to...
View ArticleAnyone Remember "Bait and Switch"???
Ok so I got a refurbished phone about 4 or 5 months back. Really loved the NOTE II by Samsung, service was a little intermittent at first. But improved as phone updated. Well, I kept getting these...
View ArticleServicio.
Luego de cuántos días, después de vencida la facturas, se suspende mi servicio?
View ArticleUnable to verify my Advantage Program discount
I am having a great deal of trouble verifying my corporate discount online, and received a text message on 09/09/2014 reminding me to "Renew your T-Mobile Advantage Program discount by 9/15. If you...
View ArticleEIP Cancellation Fee?
HI. I just ordered the iPhone 6 as a second line. If i cancel my primary line what will be the cancellation fee?
View Article